We want our customers to be 100% happy with their new ACTIVE STYLE purchases, if you find you are not completely satisfied with what you have ordered we offer a 14 day risk-free returns policy starting from the date you received your parcel ONLY with FULL PRICED items.
Return delivery costs are at purchaser’s expense for change of mind, or exchange of size / colour. On the rare occasion where you receive the wrong product, or your product is faulty ACTIVE STYLE will reimburse all shipping costs.
RETURN / EXCHANGE CONDITIONS
1. Products must be returned within 14 days or receiving their goods.
2. Original swing tags must remain attached.
3. Item(s) must be in original condition and not been worn, washed, altered, damaged, stained or marked.
4. Item must have been purchased in full.
Please email email@example.com to notify us about your exchange or refund and we will send you though instructions on how to make the return.
Once your package is received by ACTIVE STYLE, your exchange or refund shall be processed immediately, however please allow 5-10 days for your refund to show in your account.
PLEASE NOTE: We unfortunatley cannot offer an exchange or refund on any SALE items or items purchases with a discount voucher or code.